FollowUpfromPenguinre:CassieEdwardsSplodestravaganza

by Candy Tuesday, January 08, 2008 at 03:50 PM


I heard this morning from Penguin. It was a canned response. Now, keep in mind that a) I didn’t know people at Penguin I could contact directly, so I used their all-purpose “Hi, I’ve found problems with something in one of your books” e-mail, and b) these things take time to work through. If somebody wants to a better contact at Penguin/Signet to forward on all our findings, do it, do iiiiiiiit.

So here, in its entirety, is the response I got from Penguin:

Dear Candy,

We appreciate the many questions, comments, suggestions, and ideas that are submitted by our readers and are happy to share them with our Editorial, Publicity, Sales and Marketing departments. Because of the volume of mail received, we cannot guarantee that you will receive a personal response, however, we will certainly forward your comments to them for review.

Thank you for taking the time to contact us.

I may or may not hear more from them.

Dorchester, on the other hand, hasn’t written back yet. If they haven’t replied by tomorrow, I might try sniffing around for another e-mail address to send this material to.

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